JUMP Improving, You Can Help

JUMP Bike

You’ve seen, maybe ridden, those Jump Bikes, right? In May of 2018, JUMP, the bikeshare system, launched in the Sacramento area and these bicycles–bright red, electric pedal-assist, step-through frames–stand out.

This bikeshare system initially placed bicycles in Sacramento, West Sacramento, and Davis as well as the UC Davis, UC Davis Health, and Sac State campuses. The initial distribution of bicycles saw only 60 Jump Bikes placed in the Davis/UC Davis service area, and in an effort to drum up some quick membership subscriptions, JUMP provided a variety of attractive membership options that continue to be available today.

Plan Name

Usage

Price

Eligibility

Student Plan

1-hour of use per day & $0.07/ minute after that first hour.

$30 for first 12 months, then $5/month

Enrolled student at UC Davis, Sac State, or Los Rios

Boost Plan

1-hour of use per day & $0.07/ minute after that first hour.

$5 for first 12 months, then $5/month

Enrolled in SMUD EAP, WIC, SHRA, PG&E CARE, or Cal Fresh

Pay as You Go

(Standard Plan)

Ride when you want, pay only when you ride.

$1 for your first 15 minutes of riding & $0.07/ minute.

None

30-Day Plan

(Limited Time)

1-hour of use per day & $0.07/ minute after that first hour.

$30/month

None

The plans worked well in attracting users and in February of this year, The Sacramento Bee wrote an article on the surprising rise in JUMP Bike usage showing that “…more Sacramentans were renting Jump bikes than using Uber’s car service by a 53 percent to 47 percent margin”. (Note: The report accounted for JUMP Bike and Uber usage throughout the SACOG bikeshare system, not just in Sacramento.)

Continual Innovation
JUMP could have left well enough alone, but being enthusiasts in their field, they’ve been continually modifying and improving their bicycle to make it easier and more cost-effective to use.

Hot-Swappable Batteries | Initially the bicycle’s batteries were completely enclosed in the frame and each bicycle needed to be shipped to a local warehouse for charging whenever they were low on charge. JUMP then modified their frame design to use hot-swappable batteries allowing a single employee to swap flat batteries for charged batteries on dozens of JUMP bicycles thereby keeping more bicycles charged over more days.

Hands-Free Cell Phone Holder | Next, JUMP added a cell phone holder to the handlebars so you don’t have to ride one-handed to follow map directions on your phone.

New Locking Interface | Recognizing that theft of bikeshare bicycles is exceedingly rare, JUMP has removed the heavy U-lock style locking system in favor of a retractable cable lock. While the new lock allows JUMP members to lock up to more types of bike racks, they’re actually more difficult to use with the campus’ “lightning bolt” bicycle rack standard. Most riders will likely just end up rolling the front wheel into the rack’s wheel well and lock the bicycle to itself.

More Smartphone-Dependent | The most recent version of the JUMP bicycle, JUMP has also shrunk and obscured the large GPS package and while also removing the button-interface from the back of the bicycle in favor of steering users toward using their smartphones and an iconographic dash for most actions.

More Bikes? In Time and With a Little Investment
If you have taken a close look at the JUMP Bike fork, you may have noticed a couple contact points. Those are for docking with a stationary charger that JUMP has made available to its partners should they be willing to install them. Having user-accessible charging docks within the service area would increase the number of charged JUMP bicycles available for users, increase convenience, and actually enable JUMP to make more bicycles available in those areas. UC Davis is working with JUMP to explore where on campus these chargers could be located so that more JUMP bikes could be brought to campus.

Not Without Issues – JUMP Bike Parking
Today, there are 150-200 bikes in the Davis/UC Davis area on any given day and as they’ve been adopted by more and more bicyclists, there’s been a visible increase in the number of JUMP bicycles being parked outside of designated bicycle parking areas, and even obstructing walkways. That’s just not acceptable. It goes against campus policy as well as against JUMP user policy.*

You can help correct the issue and help JUMP users to be held accountable for their bad parking jobs by sending a quick report to JUMP for them to take action. Here’s how:

  1. Note the JUMP bicycle number on the rear fender, the current date, and the current time.
  2. Take a photo of the bad parking job (showing that the bike is obstructing stairs or a walkway, for example).
  3. Send the photo to Support@JUMPBikes.com with this in the email body: “Bike ##### was parked obstructing pedestrian access at <time> on <date>.”

That’s it. With the JUMP bicycle number, time, and date, JUMP will have enough information to find out who the last user was and either warn or fine the user for breeching the JUMP rental agreement. And your input helps to keep JUMP users accountable for their parking (read: bad parking), putting more responsible cyclists on the road.

*(Section 5(g): Ensure your LEV is not blocking a sidewalk, pathway, bus stop, crosswalk, or wheelchair ramp.)

Category

Tags